Agent Production Readiness Checklist (2026) Use this checklist to graduate an AI agent from demo → pilot → production. It’s designed for founders, engineering leads, and ops/security partners. 1) Scope & Task Contract - Define ONE primary job: “When given X input, the agent produces Y output using Z tools.” - Write explicit success criteria (e.g., “ticket resolved without escalation,” “invoice matched,” “meeting booked”). - Document safe failure modes: what happens on uncertainty, timeouts, or tool failures. - Set an initial autonomy level: recommend-only, partial autonomy, or full autonomy. 2) Tooling & Permissions - Maintain a tool allowlist per agent with least-privilege permissions. - Add approval gates for irreversible actions (refunds, deletes, price changes, user access). - Ensure idempotency: repeated runs should not duplicate actions. - Add rate limits and circuit breakers for downstream APIs. 3) Logging, Audit, and Data Handling - Log structured metadata: model version, prompt/policy version, tools invoked, latency, token usage, outcome label. - Decide whether to store raw traces; if yes, set retention (e.g., 14–30 days) and redaction rules. - Provide an audit trail: who approved what, when, and what the agent saw/decided. - Define data boundaries: what can be used for product improvement, and what is customer-isolated. 4) Evaluation & Regression - Create 3 evaluation sets: (a) Golden edge cases (things that break you) (b) Rolling production sample (c) Red-team set (prompt injection, data exfiltration attempts) - Run evals on every prompt/tool/policy change. - Track weekly: task success rate, escalation rate, policy violations, tool error rate, cost per successful task. 5) Unit Economics (CPST) - Calculate “cost per successful task” (CPST): model calls + retrieval + infra + expected failure cost. - Include human escalation cost in COGS (time per escalation × fully loaded rate). - Define pricing that protects margin (usage/outcome based or hybrid) and set alerts for cost spikes. 6) Rollout Gates - Gate 0: Security packet ready (SOC 2 if applicable, DPA, retention policy, access controls). - Gate 1: Pilot in recommend-only mode for 2–4 weeks; collect traces and labels. - Gate 2: Partial autonomy for low-risk actions only; approvals for high-risk tools. - Gate 3: Production rollout with SLOs (uptime, latency p95/p99) and an incident process. 7) Incident Response & Ownership - Assign an on-call owner for agent incidents (even if lightweight). - Create runbooks for top failures: tool auth expiration, schema changes, model degradation, cost spikes. - Set a 24-hour SLA to investigate any policy violation or high-severity error. If you can check every item above, you’re not just shipping an agent—you’re shipping a product enterprises can trust, budget for, and expand.